A place for you to find everything you need on giving and receiving feedback
Feedback is someone else’s response to something we’ve done. It’s their insight into how they perceive our actions.
When someone gives us feedback, they’re sharing a glimpse of their perspective, which we wouldn’t otherwise know. It’s just one perspective.
Feedback is not about pointing out flaws; it’s about creating opportunities for progress and ensuring we all move forward with purpose, toward both personal success and the overall success of Airalo.
Individual Growth:
It’s a tool that encourages growth. It highlights strengths to build on and identifies areas for improvement. When given constructively, it provides clarity on how we can improve our skills, enhance our performance, and become better at what we do.
Company Growth:
On a broader level, feedback also drives us toward our shared goals as a company. When individuals grow and perform at their best, it aligns the team’s efforts, boosting productivity and helping us all succeed together.
Feedback should be a constant, ongoing part of how we work: an always-on approach. It’s not something that should wait until a formal review or a set time months down the line. We all deserve to know where we can improve in the moment because it gives us the chance to course correct quickly.
We give feedback in many different settings: during 1:1s, check-ins, performance reviews, and even informally in ad-hoc conversations. By providing feedback regularly, we help each other stay aligned with our goals and expectations.
In fact, we get feedback all the time, in almost every interaction with others.
But It’s just their view, it’s not more correct or less correct than your own opinion—it’s simply another perspective. If we start to see feedback as just another person’s view of what we’ve done, maybe it doesn’t need to feel scary or negative.
Imagine enjoying a delicious meal with friends, and unbeknownst to you, a piece of lettuce gets stuck in your teeth. Now, consider two scenarios: someone points it out to you immediately, or no one tells you, and you only discover it later when you see a photo of yourself on Instagram. This analogy perfectly illustrates the benefits of sharing feedback
Many of us are afraid of getting feedback. It can feel formal, serious, or even scary. Like it’s always going to be something negative.
Threat to Safety and Self-Worth
Feedback, especially if negative, can trigger a threat response in our brains, making us feel like we're being judged or attacked. It challenges our sense of safety and self-worth.
Fear of Rejection or Failure
We often equate feedback with failure or rejection. Criticism can feel like we're not good enough, which taps into our fear of being seen as inadequate or not meeting expectations.
Cognitive Dissonance
Feedback can clash with how we see ourselves. If it doesn’t align with our self-image, it creates discomfort, leading us to resist it because it challenges what we believe about our own performance.
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TAKE A PAUSE: Before moving on, maybe grab a pen and paper and reflect on the following:
We all have fears. The fear of feedback is not something that typically emerges overnight; it often stems from experiences we encounter during our formative years. As children, our environments- whether at school, home, or in social settings played a big role in shaping our responses to feedback.
As adults, we can start to recognize that these fears are rooted in past experiences and not necessarily reflective of the present. By understanding this connection, we can begin to reframe our perspectives on it. Instead of seeing it as a threat, we can view feedback as an opportunity for growth and improvement.